Ryder Last Mile

Our last mile logistics solution for retailers and shippers of big and bulky products includes home delivery and white glove installation with multiple tiers of service and a network of carriers throughout the U.S. and Canada.

Over the Threshold

Our Over the Threshold tier of service includes: Customer scheduling of delivery via text, e-mail, or phone; Real-time order tracking with RyderView™; Convenient 2-hr delivery window; Automated call-ahead notification to customer 30 minutes prior to delivery; Two-man delivery teams; and Convenient pick-up and repackaging of customer returns.

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Room of Choice

Our Room of Choice tier includes: Customer scheduling of delivery via text, e-mail, or phone; Real-time order tracking with RyderView™; Convenient 2-hr delivery window; Automated call-ahead notification to customer 30 minutes prior to delivery; Two-man delivery teams; Convenient pick-up and repackaging of customer returns; and Item placement into any room of the house or business as instructed by the customer.

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White Glove Delivery

Ryder White Glove features a host of premium services to ensure that your last mile deliveries—and your brand—are treated with the utmost care. White glove delivery includes: Customer scheduling of delivery by text, e-mail, or phone, Real-time tracking and near real-time status updates with RyderView™, Two-hour delivery window, Automated call-ahead notifications 30 minutes prior to delivery, 2-man delivery team; Pick-up & repackaging of customer returns; Placement in room of customer’s choice; Unboxing and removal of packaging; Assembly, hookup, and installation (appliances); and Haul-away service.

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Deluxe Service

Our Deluxe tier of service includes : Customer scheduling of delivery by text, e-mail, or phone, Real-time tracking and near real-time status updates with RyderView™, Two-hour delivery window, Automated call-ahead notifications 30 minutes prior to delivery, 2-man delivery team; Pick-up & repackaging of customer returns; Placement in room of customer’s choice; Unboxing and removal of packaging; Assembly, hookup, and installation (appliances); Haul-away service; and Pre-delivery inspection, preparation, and assembly to maximize delivery success and reduce returns.

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Learn More About Our Last Mile Solution

Have a Ryder Expert contact you to find out how we can help your business. Ryder Last Mile is for businesses shipping parcel or big & bulky products to customers, or want to provide customers with white glove service. Ryder Last Mile is not for single shipment items.

For inquiries other than Ryder Last Mile solutions, please call 1-866-711-3129

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