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Ryder Last Mile

Our last mile logistics solution for retailers and shippers of big and bulky products includes home delivery and white glove installation with multiple tiers of service and a network of carriers throughout the U.S. and Canada.

How Ryder is Different from Other 3PLs

Over the Threshold

Our Over the Threshold tier of service includes: Customer scheduling of delivery via text, e-mail, or phone; Real-time order tracking with RyderView™; Convenient 2-hr delivery window; Automated call-ahead notification to customer 30 minutes prior to delivery; Two-man delivery teams; and Convenient pick-up and repackaging of customer returns.

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Room of Choice

Our Room of Choice tier includes: Customer scheduling of delivery via text, e-mail, or phone; Real-time order tracking with RyderView™; Convenient 2-hr delivery window; Automated call-ahead notification to customer 30 minutes prior to delivery; Two-man delivery teams; Convenient pick-up and repackaging of customer returns; and Item placement into any room of the house or business as instructed by the customer.

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White Glove Delivery

Ryder White Glove features a host of premium services to ensure that your last mile deliveries—and your brand—are treated with the utmost care. White glove delivery includes: Customer scheduling of delivery by text, e-mail, or phone, Real-time tracking and near real-time status updates with RyderView™, Two-hour delivery window, Automated call-ahead notifications 30 minutes prior to delivery, 2-man delivery team; Pick-up & repackaging of customer returns; Placement in room of customer’s choice; Unboxing and removal of packaging; Assembly, hookup, and installation (appliances); and Haul-away service.

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Deluxe Service

Our Deluxe tier of service includes : Customer scheduling of delivery by text, e-mail, or phone, Real-time tracking and near real-time status updates with RyderView™, Two-hour delivery window, Automated call-ahead notifications 30 minutes prior to delivery, 2-man delivery team; Pick-up & repackaging of customer returns; Placement in room of customer’s choice; Unboxing and removal of packaging; Assembly, hookup, and installation (appliances); Haul-away service; and Pre-delivery inspection, preparation, and assembly to maximize delivery success and reduce returns.

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Learn More About Our Last Mile Solution

Have a Ryder Expert contact you to find out how we can help your business. Ryder Last Mile is for businesses shipping parcel or big & bulky products to customers, or want to provide customers with white glove service. Ryder Last Mile is not for single shipment items.

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