How Ryder is Different from Other 3PLs

Over the Threshold
Our Over the Threshold tier of service includes: Customer scheduling of delivery via text, e-mail, or phone; Real-time order tracking with RyderView™; Convenient 2-hr delivery window; Automated call-ahead notification to customer 30 minutes prior to delivery; Two-man delivery teams; and Convenient pick-up and repackaging of customer returns.

Room of Choice
Our Room of Choice tier includes: Customer scheduling of delivery via text, e-mail, or phone; Real-time order tracking with RyderView™; Convenient 2-hr delivery window; Automated call-ahead notification to customer 30 minutes prior to delivery; Two-man delivery teams; Convenient pick-up and repackaging of customer returns; and Item placement into any room of the house or business as instructed by the customer.

White Glove Delivery
Ryder White Glove features a host of premium services to ensure that your last mile deliveries—and your brand—are treated with the utmost care. White glove delivery includes: Customer scheduling of delivery by text, e-mail, or phone, Real-time tracking and near real-time status updates with RyderView™, Two-hour delivery window, Automated call-ahead notifications 30 minutes prior to delivery, 2-man delivery team; Pick-up & repackaging of customer returns; Placement in room of customer’s choice; Unboxing and removal of packaging; Assembly, hookup, and installation (appliances); and Haul-away service.

Deluxe Service
Our Deluxe tier of service includes : Customer scheduling of delivery by text, e-mail, or phone, Real-time tracking and near real-time status updates with RyderView™, Two-hour delivery window, Automated call-ahead notifications 30 minutes prior to delivery, 2-man delivery team; Pick-up & repackaging of customer returns; Placement in room of customer’s choice; Unboxing and removal of packaging; Assembly, hookup, and installation (appliances); Haul-away service; and Pre-delivery inspection, preparation, and assembly to maximize delivery success and reduce returns.