Last Updated: January 1, 2021
Ryder System, Inc., a Florida corporation, (“Ryder,” “we”, “us”, or “our”) values your trust and is committed to the responsible management, use, and protection of your personal information. This Job Applicant Privacy Notice (“Notice”) describes our practices in connection with the personal information that Ryder collects from you in connection with your job application to and recruitment with Ryder.
What information we collect
We may have collected the following categories of personal information (information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household from consumers) within the last twelve (12) months:
- Personal identifiers, such as name and address
- Device and online identifiers and related information, such as telephone number and email address
- Username and password
- Internet, application, and network activity, such as cookie IDs and browser visits
- Government identifiers, such as national identification numbers and driver’s license numbers, authorizations to work, work visas
- Demographic information, such as age and date of birth
- Financial information, such as credit and debit card numbers and claims information
- CV, resume, cover letter
- Referral names and contact information for referrals
- Information relating to character and employment references
- Characteristics of protected classifications under state or federal law, such as gender and nationality
- Biometric information, such as imagery of the iris, retina, and fingerprints
- Location information, such as geo-location information
- Audio, visual, and other sensory information, such as audio and video recordings
- Employment information, such as employment history, occupation, title, licenses, professional memberships and skills
- Background and criminal information, such as background checks and criminal convictions, drug screening results, credit reports
- Education information, such as degree and schooling information
- Individual preferences and characteristics, such as inferences, preferences you have expressed related to choice of working locations, or cover letter objectives
- Any other information you elect to provide to us (e.g., potential conflict of interests, employment preferences, willingness to relocate, current salary, desired salary, awards or professional memberships).
Personal information does not include:
- Publicly available information from government records.
- De-identified or aggregated consumer information.
- Information excluded from the CCPA's scope, like:
- health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
- personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
How We Collect Information
Information Collected from You
We collect information directly from you during the recruitment and hiring process. This includes information that you give us when you create a profile in our application system, and information you provide when you apply or interview for a position.
Information Collected Automatically
Information Collected from Other Sources
We receive information about you from third-party sources to assist us with specific employment-related activities. For example, background reporting agencies may conduct background checks on our behalf and provide their results to us. Examples of the types of information contained in a background check may include your criminal, employment, and educational history, as well as information about your character, general reputation, personal characteristics, credit standing, and more. We will obtain an authorized disclosure before conducting a criminal background check on you. We may also collect information from references you provide to us.
We may also receive information from publicly available social media or career site profiles.
How We Use Your Information
We may use your personal information for various purposes, including:
- Recruiting and employment purposes
- To create and maintain your account
- To conduct business analysis, such as analytics, projections, identifying areas for operational improvement
- To conduct auditing and monitoring of engagement
- Legal or compliance functions
- Updating operational and technical functionality
- To protect the security and integrity of our systems, processes and our business, and help prevent fraud
Some examples of the recruiting and employment purposes described above are to:
- Assessing your skills, qualifications, and interests against our career opportunities;
- Verifying your information and carrying out reference checks and/or conducting background checks (where applicable) if you are offered a job;
- Determining if there are conflicts of interest;
- Communications with you about the recruitment process and/or your job application(s), including, in appropriate cases, informing you of other potential career opportunities at Ryder;
- Creating and/or submitting reports as required under any applicable laws or regulations;
- Where requested by you, assisting you with obtaining an immigration visa or work permit where required;
- Making improvements to Ryder’s job application and/or recruitment process, including improving diversity in our recruitment practices;
- Complying with applicable laws, regulations, legal processes, or enforceable governmental requests; and/or
- Proactively conducting research about your educational and professional background and skills and contacting you if we think you would be suitable for a role with Ryder.
If you are offered and accept employment with Ryder, the personal information collected during the job application and recruitment process may become part of your employment record.
How We Share Your Information
All of the categories of personal information that we collect have been shared with other companies, including those within our corporate family, for a business purpose. We will only share your personal information within our corporate family of companies as permitted by law, except in the following circumstances:
From time to time, we may utilize service providers to administer certain programs, benefits, or administrative functions on behalf of Ryder related to our recruitment and hiring processes. We require our service providers to keep confidential the information that we obtain from you as an applicant. We do not allow our service providers to use or share your information for any purpose other than providing services on our behalf, without your affirmative consent.
Sharing for Legal Requirements and Protection of Our Companies and Others
We may share your information in certain other circumstances, which include situations when sharing is required by law, or we believe sharing will help to protect the safety, property, or our rights or the rights of our customers, our applicants or employees, or other persons. Examples include:
- Protecting the health or safety of applicants, employees, or customers;
- Addressing crimes committed on or to our properties;
- Identifying and addressing fraud or financial risk;
- Providing information to law enforcement at their written request;
- Responding to a search warrant, subpoena, or other valid legal inquiry
Ryder maintains appropriate technical and organizational measures, including, but not limited to, reasonably designed administrative, physical, and technical safeguards, designed to protect the personal information obtained as discussed in this Notice from accidental or unlawful destruction, loss, alteration, unauthorized disclosure and access. Ryder personnel and service providers with access to personal information collected as discussed in this Notice are required to keep such information confidential and secure.
California Privacy Rights (for California residents only)
Subject to certain limitations, the California Consumer Privacy Act of 2018 “CCPA” provides California residents the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
Your Rights and Choices (for California residents only)
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights (for California residents only)
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request).
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Deletion Request Rights (for California residents only)
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. 3. Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access, Data Portability, and Deletion Rights (for California residents only)
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
- Calling us at our toll-free number: 855-662-0559.,
- Emailing us at CCPA@Ryder.com,
- Or submitting a webform here,
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format (for California residents only)
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination (for California residents only)
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
We do not knowingly collect personal information from anyone under the age of 13. If you are under 13, please do not attempt to fill out our forms or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information promptly.
Changes to Our Notice
Ryder reserves the right to update or change this Notice from time to time. We ask that you review the Notice periodically to stay informed about any updates or changes that we may have made.
You can see when this Notice was last updated by checking the “Last Updated” displayed at the top of this Notice.
For questions about this policy, contact us at firstname.lastname@example.org or via mail at:
Ryder System, Inc.
11690 NW 105th Street
Miami, Florida 33178
Attn: Law Department, Chief Privacy Officer