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W.B. Mason

Ryder’s relationship with W.B. Mason began in 1981. Over time, W.B. Mason has depended on Ryder to help fuel its growth to becoming a billion dollar company, most of which has happened in the past 20 years. Ryder’s Full Service Lease solution combines several models of uniquely customized and branded trucks – including tractors, trailers, reefers and supply trucks - with preventive maintenance service to keep W.B. Mason moving products efficiently, while expanding its operations.

WB Mason Case Study

W.B. Mason Case Study

When William Betts Mason founded W.B. Mason in a Brockton, Massachusetts storefront in 1898, he had no idea the company would change the way America viewed the delivery of office products. The iconic brand – “Who But W.B. Mason” – was born to embody the commitment  to bring an amazing selection of products at low prices, superior delivery and top-quality personal service to businesses of all sizes, and to show that W.B. Mason also brings the fun.  

CHALLENGE

Expand operations into every state, while maintaining industry high customer satisfaction and retention rates through nurturing relationships and delivering products within tight time windows.   

SOLUTION

Full Service Lease solution combines several models of uniquely customized and branded trucks – including tractors, trailers, reefers and supply trucks - with preventive maintenance service to keep W.B. Mason moving products efficiently, while expanding its operations.  

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