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Carriers

At Ryder, we know that our valued transportation providers play an important role when it comes to delivering on our promise to our customers. From the start, we foster the growth of our carriers by providing support with onboarding, on-going training, new business opportunities, and performance feedback. We take great pride in building carrier relationships through trust, communication, and collaboration

Ryder Carrier Payment Inquiry Tool

Ryder's Freight Bill Audit and Payment Carrier Payment Status application can be accessed by utilizing our Transportation Intelligence System (TIS).

Benefits of the Carrier Payment Status tool:

  • 24/7 Access
  • Single pro number or upload up to 32,000 characters at a time
  • Simple copy and paste to upload pro numbers
  • Storage of uploaded invoice numbers to assist in rechecking statuses or running quick analysis
  • Export results to Excel
  • Overview pivot for all statuses with filtering
  • Dollar amount summary of invoices in each status with drilling capabilities to review individual invoices in greater detail
  • Invoice reject messages which identify the reason for the rejection and assist in the re-submission
  • Payment reduction messages which identify the reason for short payment
  • Carrier check detail

For payment status, use the template below and upload your invoices to get a status update on them. Check out our new web tool at www.reports.ryder.com.

If additional user id’s are needed please fill out the below request form and email it to the below contact information to get access.

If you have questions, please contact paymentinquiry@ryder.com  or call 888-811-3989.

Resources

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Carrier Payment Inquiry Tool Manual Carrier Payment Inquiry Tool Template Carrier Payment User ID Request Form Ryder Online Instructions Carrier Remittance Manual