Mechanic working on a truck

Ryder SelectCare On-Demand Maintenance

Real-World Example: Saia

Transportation giant Saia LTL Freight, who makes more than 26,000 deliveries a day throughout the U.S., Canada, Mexico and Puerto Rico, needed consistent, reliable, quality maintenance services wherever and whenever required. An increasing need for productivity and profitability necessitated a national vendor to maintain their fleet of 16,000 vehicles in the most efficient way possible, wherever the vehicles were operating. Instead of working with hundreds of small, local, independent vendors – all with different billing systems and varying quality controls – Saia wanted just one. That’s where Ryder On-Demand Maintenance came in.

We Offered:
  • Single source maintenance provider
  • Pre-negotiated rates
  • Access to over 5,900 trained technicians and 450+ service locations
  • Full visibility to service details across their network
The Results:
  • Drastic improvement in CSA score placing them in the top 15th percentile within the industry
  • Streamlined invoice processing time by 43% with consistent and transparent data
  • Decreased breakdowns by 13%
  • Improved maintenance service performance to 97%
Read Case Study

Let Us Know How We Can Help

Every business is unique and we would love to talk about how we can help yours. Please tell us a little about yourself so we can make sure the right person gives you a call.

Tell us about yourself
How soon are you ready?

All fields marked with an asterisk (*) are required.

We may use the information you provide to contact you about Ryder System, Inc.
We do not share/sell your data. To learn more, view our privacy policy.