COOP by Ryder™ allows you to safely and easily rent vehicles from your area and help a local business that has idle vehicles. The platform gives you access to a reliable supply of rental vehicles including box trucks, straight trucks, tractors and trailers.
Main Content
Introducing COOP by Ryder™, the First-Ever Digital Platform for Commercial Vehicle Sharing
PeopleNet Training
RydeSmart, powered by PeopleNet training modules can be found by clicking on the following link, http://bit.ly/RyderTraining. Simply click on “Start”, enter your name, email address and PeopleNet Customer ID (listed above) to gain access. The materials included will provide basic instructions on system administration, in-cab devices, driver logs, fuel tax, reporting capabilities and driver training.
PeopleNet Support
Technical Support
For technical (non-billing) issues, take the following steps (in order):
- Call the technical support hotline to report the issue
- Contact customer support for PeopleNet at 888-346-3486 or support@peoplenetonline.com
- Support will open a case and troubleshoot with the driver if the vehicle is available
- If the issue cannot be resolved over the phone, then proceed to the next step
- Schedule a visit to the local Ryder shop with vehicle
- The incomplete case will be assigned to the shop by tech support and the driver will be advised to schedule the vehicle with the shop
Non-Technical Support
For all billing, account, and non-technical support issues, the customer should contact RydeSmart Customer Care at RydeSmartCustomerCare@ryder.com or 800-Ryder56 and select Option 1.