Meeting today’s demand efficiently requires flexible last mile delivery. Our four tiers of service let you customize big and bulky deliveries, so you can fulfill your customer orders cost effectively.
Over 95% of U.S. & Canada served within 2 days
Home Delivery with 4 tiers of service
100% real-time visibility and tracking
Through RyderView™, we become an extension of your business, creating an optimized last mile experience that results in repeat business. By leveraging RyderView, we provide highly efficient last mile delivery and an optimized customer experience. Developed for big and bulky last mile use, RyderView features real-time order tracking, customer self-scheduling, automated status updates, electronic proof of undamaged delivery, and more.
Room of Choice Includes:
Over the Threshold Plus
White Glove Delivery Includes
Over the Threshold and Room of Choice Plus:
Deluxe Service Includes
Over the Threshold, Room of Choice, and White Glove Plus:
After we receive an order, the customer is prompted to schedule delivery via email, text or phone using RyderView. After scheduling, confirmation is sent with date, delivery details and tracking link.
While the delivery is in transit, real-time tracking is available to cucstomers throught RyerView. The customer also receives near real-time status updates of route progression.
24 hours prior to delivery, our scheduling team will call the customer to confirm the date, delivery details, and provide a specific two-hour delivery time window. For added convenience, RyderView sends an automated voice call notifying customer of delivery within 30 minutes of arrival.
Using RyderView, our two-man teams perform electronic proof of delivery and photograph goods at the customer's home to document intact delivery and prevent returns.
After delivery, RyderView offers you the option of sending an automated post-delivery survey call to the customer. During the survey, if any issues are identified with the customers experience, the customer can select an option to speak immediately with a customer service team member.